Advantages of Using Online & Mobile Self Check-in Software

These days kiosk self-service technology is becoming cool to check-in at the hotels. Kiosk check-in software provides a unique way to check-in & check-out at the hotels and gives flexibility to the customers as well as to the hotel staff. When guests arrive late to check-in at the hotel, at that time it will be very difficult to manage all the things as they want. These self-service terminals would be ideal for the night times where staffs are expensive, so the perfect solution is a kiosk connected to the hotel PMS.

 

There are various things that you can control while using kiosk technology. Hotel staff can be replace by the technology as now no one wants a hectic check-in process at the hotels. Let your hotel guests do their check-in online before they arrive at the hotel using their preferred device like Smartphone, PC or tablet. Online check-in is not limited service; it is actually quite the opposite. Online check-in and check-out completes your self-service offering and allows the guest to check his/her invoice, add minibar consumption, update contact information and settle his account from his/her mobile phone.

Here are some advantages of using hotel mobile check-in service – 

Reduce Staff Cost – Using kiosk self service a hotelier can replace hotel staff with the kiosk technology, specially for the night times where staffs are expensive. 

Increase Hotel Revenue – This technology also helps to increase the hotel revenue with multiple currency options. In future, check-in at the hotels will be based on kiosk technology only and front desk only remains the option to welcome the guests. 

Less Workload – This technology is not only provides the flexibility to the customers, it also reduce the workload of the hotel staff; so that they can interact more with them.

Saving Time - Using the kiosk technology for self check-in can save the time and money on staffing, increase the hotel revenue and the customer satisfaction.

 

Through self-service technology, hotel guests can check-in and get a room key easily. At the time of check-out, all process can be easily done without having to wait in line at the front desk. Using this technology hotel staff can have more focus on more guests without any trouble and it will increase the revenue of the hotel.