Tuesday 30 August 2016

Advantages of Using Online & Mobile Self Check-in Software

These days kiosk self-service technology is becoming cool to check-in at the hotels. Kiosk check-in software provides a unique way to check-in & check-out at the hotels and gives flexibility to the customers as well as to the hotel staff. When guests arrive late to check-in at the hotel, at that time it will be very difficult to manage all the things as they want. These self-service terminals would be ideal for the night times where staffs are expensive, so the perfect solution is a kiosk connected to the hotel PMS.

 
There are various things that you can control while using kiosk technology. Hotel staff can be replace by the technology as now no one wants a hectic check-in process at the hotels. Let your hotel guests do their check-in online before they arrive at the hotel using their preferred device like Smartphone, PC or tablet. Online check-in is not limited service; it is actually quite the opposite. Online check-in and check-out completes your self-service offering and allows the guest to check his/her invoice, add minibar consumption, update contact information and settle his account from his/her mobile phone.


Here are some advantages of using hotel mobile check-in service – 


Reduce Staff Cost – Using kiosk self service a hotelier can replace hotel staff with the kiosk technology, specially for the night times where staffs are expensive. 


Increase Hotel Revenue – This technology also helps to increase the hotel revenue with multiple currency options. In future, check-in at the hotels will be based on kiosk technology only and front desk only remains the option to welcome the guests. 


Less Workload – This technology is not only provides the flexibility to the customers, it also reduce the workload of the hotel staff; so that they can interact more with them.


Saving Time - Using the kiosk technology for self check-in can save the time and money on staffing, increase the hotel revenue and the customer satisfaction.

 

Through self-service technology, hotel guests can check-in and get a room key easily. At the time of check-out, all process can be easily done without having to wait in line at the front desk. Using this technology hotel staff can have more focus on more guests without any trouble and it will increase the revenue of the hotel.

Thursday 25 August 2016

Save yourself from Hectic Check-in Process at Hotels


Yes, now it can be possible! Are you thinking how you can do it by yourself? The Hotel industry is now changing their strategy to check-in and adopting the power of technology to please their customers. As no one wants to wait in line for the front desk anymore when they arrive at the hotel; So, the perfect solution is kiosk to check-in easily.

Kiosk technology provides a unique way to check-in at hotels and increase the customer satisfaction. Customers are using ATM’s instead of the tellers, check-in online for their airplane flights and now looking for the  same efficiency at the hotels. The Hospitality industry is now moving towards the advanced check-in solution and provides a more personalize check-in process to their guests.




Do you know hotel online check-in solution is a new online check-in experience optimized for ease of use and with innovative features; some features are –
  • The most important information is always on top and easy to view
  • Dynamic forms with visual feedback sections collapse and expand to preserve screen space
  • Selection tiles for optimizing your stay by selecting services and room preferences
  • Easy to rebrand to fit your graphical profile
  • Start your check-in on a PC and complete it on a tablet or smartphone
  • Created with Responsive Web Design to work perfect on smartphones tablets Mac and PC’s

Kiosk technology is not only gives the flexibility to the customers, but also to the hotel staff as it helps to reduce the workload for them. Self check-in technology can help to reduce cost of the hotel staff and increase the revenue of the hotel. Now, there is no need to wait in line as kiosk check-in software provides the flexibility to the customers to self check-in at hotel.

Monday 1 August 2016

Advantages of using Hotel Mobile Check-in Technology for the Hotel Industry


Kiosk is now a popular technology in the hospitality industry because it provides flexibility to the customers for self check-in. Technology can add value, convenience and satisfaction to a guest’s stay as the relationship between technology and hospitality is a balancing act.

Customers are likely to choose smartphones-enabled hotels for their stay because of its easy online check-in and check-out facility and hotel industry are also keeping it in their mind and try to provide unique and best service to their guests.


Hotel mobile check-in software gives an appropriate self-service solution to hotel industry and it can also help to increase the revenue of the hotels. You can see various advantages of using hotel kiosk check-in software, some of them are – 

  • It is helpful for those clients that are in a hurry and want an easy way to check-in and check-out from the hotel. 
  • It can save the time of the guests as well as for those who are behind the counter. 
  • This technology can also reduce the staff cost and provide more flexibility to the customers.
  • It can reduce the workload from the hotel staff and then they can have more focus on their guests. 
  • It also helps business travelers do what they want and when they want. 
  • This technology also helps to increase the hotel revenue with multiple currency options. 



Kiosk check-in is another avenue for hotels to provide a service alternative that an increasing number of guests demand. Online hotel check-in software not only provides flexibility to the customers, it also helps to the hotel staff to have more focus on their guests. Self-service technology can add value to your business when deployed well. Using kiosk check-in and personalized service you can boost your business and also increase the hotel revenue.

So, what you say, self-service technology can be a good option to change face of the hotel industry? Give your comments below.