Can Technology Improve the Hospitality Industry?

Technology is improving and expanding on the daily basis almost in every industry. Using technology to possess the computerized discussion has turned into the most critical part of most hoteliers' jobs. It prompts expanded direct engagement with the visitor, a convergence of visitor change from obscure OTA appointments to genuine known visitors, and at last an expansion in future direct appointments. From the minute that visitor makes a booking it's your time, as hoteliers, to sparkle!

To enhance the guest’s experience before arriving at the hotel, technology plays an important role in various ways, some of them are –

• Online booking systems are significantly spread worldwide in the hotel industry. There will dependably be a few people who like to get the phone, but online booking implies that guests can book a room outside the venue's business hours, or some other time when calling is not suitable.
• There is a massive demand of wifi access by the hotel guests, especially overnight customers. Now, most of the hotels keep it in their mind. 
• Kiosk technology is now a big boom for the hotel industry. With hotel online check-in software, a guest can easily check-in without standing in a queue in front of the counter. 
• Technology can also save the time for both of the guests as well as the hotel staff. 
• It will increase the hotel revenue with multiple currency options. Also, reduce workload of hotel staff and increase guest satisfaction.

Guest service is still the basic mainstays of the hospitality industry, however the technologies examined above can make it simpler for you to reliably convey memorable experience to your customers.

Can Technology Improve the Hospitality Industry?

Technology is improving and expanding on the daily basis almost in every industry. Using technology to possess the computerized discussion has turned into the most critical part of most hoteliers' jobs. It prompts expanded direct engagement with the visitor, a convergence of visitor change from obscure OTA appointments to genuine known visitors, and at last an expansion in future direct appointments. From the minute that visitor makes a booking it's your time, as hoteliers, to sparkle!

To enhance the guest’s experience before arriving at the hotel, technology plays an important role in various ways, some of them are –

• Online booking systems are significantly spread worldwide in the hotel industry. There will dependably be a few people who like to get the phone, but online booking implies that guests can book a room outside the venue's business hours, or some other time when calling is not suitable.
• There is a massive demand of wifi access by the hotel guests, especially overnight customers. Now, most of the hotels keep it in their mind. 
• Kiosk technology is now a big boom for the hotel industry. With hotel online check-in software, a guest can easily check-in without standing in a queue in front of the counter. 
• Technology can also save the time for both of the guests as well as the hotel staff. 
• It will increase the hotel revenue with multiple currency options. Also, reduce workload of hotel staff and increase guest satisfaction.

Guest service is still the basic mainstays of the hospitality industry, however the technologies examined above can make it simpler for you to reliably convey memorable experience to your customers.

How Kiosk Technology Improves the Productivity of the Hospitality Industry?

Now, hospitality industries having more focus on their service and using the latest technology to upgrade it. As we know, it’s never easy for anyone to accept the changes but sometimes for the better growth it is necessary. Self service is beneficial for the people who are in a hurry and want a fast check-in and check-out at the hotels. Front desk check-in/check-out process is still available at most of the hotels, but sometimes it will be very difficult to both guests and business owners, especially at the midnight, so the perfect solution would be kiosk technology to the easily check-in/check-out.

Kiosk technology can add value to your business when deployed well and provide several functions including loyalty program enrollment, check-in & check-out capabilities, bill payment option, way finding and more. In many cases, kiosks will be an ideal complement to the online check-in strategy. Whether a guest is unable to check-in prior to his arrival, an exclusive DUO kiosk range features solutions that will enable your guests to take maximum advantage of your self-service strategy. Self service products include everything you need from online check-in to key card dispenser and self-service kiosks.

Here are the reasons why you should use the kiosk technology –

• To reduce labor costs and increase operational efficiency
• It will help to increase the revenue with multiple currency options
• Reduce workload of hotel staff and increase customer satisfaction
• Easy, fast self check-in for business travelers
• It can save time of the customers as well as also for those who are behind the counter

Hospitality kiosks are not only providing the flexibility to the guests it also beneficial for the hotel staff. These self-service terminals would be ideal for the night times where staffs are expensive, so the perfect solution is a kiosk connected to the hotel PMS.

So, what would be your opinion on using kiosk technology for the hospitality industry? 

Give your comments below!