Sunday, 31 July 2016

5 Reasons How Kiosk Technology will Change Trend of the Hotel Industry

Kiosk technology has the power to change future of the hotel industry. This time, as we know technology plays an important role in every industry to grow the business. Hotel mobile check-in facility can help to the guest as well as to the staff as no one wants a hectic check-in process. Front desk staff does their job at its best to please their guests and also have concerns about their comfort. 

But what will happen at the time of height of the hotel season when that guest lines stretch up to the lobby and sometimes it is difficult to handle the impatient guests. It can get frustrating not only for those in line, but also for those behind the counter as well.




Here are some reasons you can check that how kiosk technology has the ability to change the future of the hotel industry-

           1. Kiosk technology not only provides an easy way to self check-in at the hotels but also it builds a long  
      relationship between hotel and guest.

         2. Using the kiosk technology for self check-in can save the time and money on staffing, increase the hotel revenue and the customer satisfaction.

          3. Kiosk technology can also help to reduce the workload of the hotel staff and gives an opportunity to 
      make a strong relationship with their guests.

         4. Kiosk technology will also be helpful in late night check-in as there is no need to waking up a hotelier  at every night.

        5. Kiosk check-in is another way for hotels, provide a self-service alternative that an increasing number of guests demand.





Now these days, as we know customers having more expectations from hotels and the hotel industries should have to do more to increase their guest satisfaction and experiences. 

So, what should be the other new methods of self-service solutions in the hotel industry? Give your comments below.

Tuesday, 5 July 2016

Hotel Industry Expands Online Mobile Check-in Technology Options


There are many hotels which provide the online check-in systems to their customers and
these days hotel mobile check-in is assured of rapid growth. Online hotel check in or check out solution can be beneficial in many ways for the hotel industry, some of these are-

         
1.  Speedy check-in: Hotel industry now changing the process to check-in to their rooms for the guests. They are going to be stopped traditional front desk process to speed up.

2.  Trends in Hotel Technology: Kiosk technology is a changing face of the hotel industry through online hotel check-in and checkout solution.

3.  Self check-in technology provides a unique way to the guests to enter rooms without a key.

4.  Users will be informed by a mobile app when the room is available so they can come at a hotel and collect their room key.

5.  Through hotel mobile technology, there is no need to wait in front desk line. Using kiosk, collecting the room keys will be easy.

6.  Kiosk software can also reduce the staff cost and also will be helpful in late night check-in.

7.  It will reduce the workload of the hotel staff and also increase the customer satisfaction.


Kiosk technology got a little ahead of itself because people did not want to go to the front desk at the time of hotel check-in. These days, many branded hotels are using this technology and take an advantage from it, so why you are not. You should also take advantage of the kiosk for their hotels and live your life happily!